Absolutely! We are always excited to add new brands to Farm2Me, especially when they come through a referral from an existing Farm2Me user.  To invite a new brand, enter their info here https://farm2.me/pages/submit-brand

Farm2Me is run by farmers, chefs, bakers, and makers. We love food. For us, a big part of loving food is knowing the farmers who grow what we eat. We want you to be able to know these people too. So we're building a company where the people who grow food and the people who eat food are as connected as possible.

Farm2Me makes getting farm fresh food easy by delivering straight to your door. We offer chef-curated produce and meat boxes with add-ons such as milk, coffee and eggs. As a new customer, you’ll choose what you want and select the delivery cadence that works for you - whether weekly, biweekly or monthly. Don’t worry, you can always change what you get and how often you get it. Going out of town? No problem! Just skip a week! Email accounts@farm2.me with any questions -- we’re here for you!

We serve the greater 50 US States - the 48 Continental US States, as well as Hawaii and Alaska. Some examples of cities we service include New York, Boston, Philadelphia, DC, Nashville, Detroit, Chicago, Minneapolis-St Paul, Seattle, Portland, San Francisco, Los Angeles, San Diego, Boulder, Denver, Austin, Houston, and 350+ other cities and their surrounding areas. Enter your zip code on our website to see if we deliver to you!

We also service greater Canada, Australia, New Zealand, as well as the UK, EU, Mexico, and expanding to South and Central America, as well as India and the Asian Pacific Rim (we DO NOT SHIP: to China or Russia at this time).

If if we don’t serve your zip code yet, sign up and tell your neighbors to do the same (enter their zip code to add and email address)! The more folks that sign up in a zip code, the more likely we are to expand to that area.

Once you place your first order, you will become a Farm2Me Member. If you’re not ready to order, simply subscribe to our newsletter to stay in the know! Or, reach out to accounts@farm2.me

Yup, we have a $35 order minimum since delivery is free.

We’ll send out what’s coming in your order a week in advance. We also list the contents of the current Fruits + Vegetables and Cheese boxes for you to get an idea of what you can expect.

Nope! You can place a one-time order if you want, however placing a recurring order gives you a 10% discount each week.

We use a double-walled corrugated cardboard box that has an r-value equal to that of your cooler. It's pretty cool ;)

YES! In fact, the more people who order at the same location — the better! We offer 20% OFF to you and your referrer in our referral REWARDS program. 

Just be sure to let us know when you enter your address if there are special requirements such as opening/closing times or building entry codes, so we don’t get shut out.

YES! We love partnering with companies who want to take care of their people. Are you one of them? Every time we get to drop a whole batch of orders at an office or an elementary school we are overjoyed with the thought of how many cars we kept off the road that day. Thank YOU for helping us excel! 

If you are interested in helping redefine what groceries look like at your workplace, reach out to accounts@farm2.me to work out the logistics, we promise to make it easy!

Sure can! If you are an existing Farm2Me shopper, you'll need to set up a new account. We still pack with love out of your city's warehouse

Our current list of cities:

New York City

Westchester County (NY)

Fairfield County (CT)

Boston

Berkshire County (MA)

Washington DC

Philadelpia

Nashville

Memphis

Knoxville

Chicago

Minneapolis-St Paul

Seattle

Portland

San Francisco

Los Angeles

San Diego

Denver

Boulder

Austin

Houston

Dallas

Absolutely! You can either choose to set up a recurring order via ny.farm2.me or place a one-time order to try it out! If you try it and love it, please make sure to pause/cancel your existing subscription.

Our Small Fruits & Vegetables box and Cheese Box feeds 2-4 people or is great for those buying for one for the week. Our Large Fruits & Vegetables box is perfect for larger families or the avid home cook! You can always check the product page to find out what's coming - this will give you an idea of what to expect.

Please reach out and we'll help you send the gift of food to friends & family.

While we have physical Gift Cards, we can also add gifts directly to a friend's account!

We also offer Gift Baskets and Business Gifting!

We currently accept Visa, MasterCard, Discover, American Express, PayPal, Amazon Payment, Apple Pay, Google Pay, and QuadPay.

QuadPay returns follow our standard return process.  Please visit Returns to initiate your return.  Please note, refunds for QuadPay will first be refunded from Farm2.me to QuadPay, and then to you.  We cannot provide an exchange or cash refund.  Have more questions about QuadPay returns? Go to help.quadpay.com

Visit the QuadPay website here (https:://help.quadpay.com) for a comprehensive list of FAQs and check out QuadPay's Privacy Policy found here (https://www.quadpay.com/privacy-policy).

If you have a question about your QuadPay account, please contact the QuadPay toll-free customer support line at 888-274-3159 or use the contact form found here (https://help.quadpay.com/hc/en-us/requests/new)

Subscribe to our newsletter to receive a weekly description of what’s coming in the Fruits & Vegetables box! We also update our box contents to reflect what’s seasonal, fresh, and on the way next week.

If you do not have a recurring order, discount codes can be applied to your order at Checkout. If you have a recurring order, apply your discount code here. Apply coupons to your order before the order window closes for it to be applied to your upcoming order. Once you hit 'Apply' your discount will be deducted from your cart total and you an continue on to payment method.

Please not that only one discount code can be applied per order. Discount codes cannot be combined with any other promotions or offers.

We do not accept requests for additional samples.  However, we periodically run promotions and sample offers, so be sure to stay tuned on our Instagram and newsletter for updates!  You  can also checkout our Promo page for the full list of current promotions.Yes! In fact, you get a free sample with every purchase.

Awesome! We love that you're introducing your friends to Farm2Me. You can refer your friends to us via email, Facebook, or by simply share a link.  Learn more about it here.

All orders and adjustments are due Friday at noon, 5 days before Wednesday. We are working to add additional delivery days and pickup options so keep your eyes peeled!

Right now, our drivers deliver orders on Wednesday, between 10am-7pm. You'll receive an email as soon as it's delivered. We will be adding additional days soon!

Cards are charged a week in advance due to our current ordering window. For example, if you placed an order 6/27, your card will be charged but your first order will be delivered 7/6. Your second order will be charged 7/4 for delivery 7/13.

On the webpage, click on on the top right corner of your screen. This will take you to your order history and personal information.

Check your order history to see previous and upcoming orders.

No worries! Write to us and we’ll give you some tips and tricks!

We're sorry to hear this!  Please make sure your inquiry was sent to hello@farm2.me.  We do our best to get back to everyone as soon as possible -- this usually means within 1 -2 business days (Monday to Friday, excluding holidays).

Sometimes our replies can end up in Spam, so please be sure to check there and add us as a contact.

We at Farm2Me work hard to help you get your orders as fast as possible.  So as soon as the payment is accepted and the order is confirmed, it is immediately in process to be shipped.  This means there is only a very small window of time where we can "catch" your order before it is physically picked, packed, and set aside for shipping.

This unfortunately means NO changes can be made to your order once it is placed.  There may however be time to cancel your order al together so you can start fresh.  Please email us at hello@farm2.me as soon as possible with the subject line "Canellation" and your full name and order number.  We'll let you know what we can do!

We're so sorry to hear of your order may be split into two (or more) fulfillments.  Please kindly check your inbox for any additional tracking information -- please note that the subject will be identical and may be condensed into one email thread.

If after you've looked into your inbox and you find no additional tracking information and your item is indeed missing, please reach out to us and we will make sure to ship this ASAP.

From your account information page, click “Manage my subscription” to see your subscription information and upcoming orders. 

This will show you your current subscription, the next delivery date, order frequency and subscription status:

To remove items from your subscription and all upcoming orders, from your subscriptions page scroll down to “Products in your subscription” and you’ll be able to edit the quantity of each item or remove them altogether. 

To remove items from an upcoming order, scroll down to “Manage Upcoming Orders” and edit the quantity/remove items from that particular order.

Make sure you do it before our Friday deadline - five days before Wednesday delivery!

From the Shop page, click on the item you want, select the quantity and delivery cadence then click "Add to Existing Subscription."

Absolutely! To change your delivery cadence (ie bimonthly to weekly), click “Change Frequency” under Order Frequency. All orders and adjustments are due Friday at noon, 5 days before Wednesday delivery.

If you decide you only want coffee once a month instead of weekly, reach out to accounts@farm2.me and we'll change the cadence for you!

Produce and Meat boxes are specially designed by our team and planned out accordingly based on seasonality and what we are currently obsessing over. 

All orders and adjustments are due Friday at noon, 3 days before Wednesday delivery.

From your subscription page, click "Manage Upcoming Orders" and select "Skip Order" next to the appropriate order.

Nope! If you're happy with what you're receiving, there's no need to do anything except sit back, relax and enjoy farm fresh food! 

Well...with ONE exception. We'll be offering exciting add-ons from time to time so you might want to check things out here and there. Can you say BREAKFAST BOX?

We most certainly do! Free standard shipping is applied to all domestic orders (within US) for all orders $35+!

If you are a New York customer, you will be able to select your preferred delivery day. Currently, we deliver Wednesday, Friday and Saturday between 10am - 7pm. Or, if you prefer to pickup your order, you can select pickup Wednesday, Friday or Saturday. 

If you are an Other City customer, you will continue to be able to select Wednesday delivery.

You will receive notifications of when to expect your order and when your order is out for delivery! Make sure to select text notifications when checking out if you prefer to receive updates via text.

We use a double-walled corrugated cardboard box that has an r-value equal to that of your cooler. It’s pretty cool!

PS. an “R-Value” is just an industrial term that measures a material's resistance to heat

Thank you for being so kind! We’re working on adding this as an option and will let you know as soon as it’s available! Our drivers are an integral part of who we are and we make sure they feel that way.

You’ll receive an email or text (depending on what you prefer) notifying you as soon as your order has been delivered!

Reach out to us and we’ll make sure we find your box! If we can’t track it down, we’ll pack another and redeliver to you the next day.

You sure don’t! Just make sure you update your delivery instructions so our drivers know exactly where to leave your order.

We're sorry to hear this!  Please make sure your inquiry was sent to hello@farm2.me.  We do our best to get back to everyone as soon as possible -- this usually means within 1 -2 business days (Monday to Friday, excluding holidays).

What are Farm2Me Carrots?

Farm2Me Carrots is our reward program! When you sign-up as a member, place orders, follow us on social, you’ll earn carrots which you can redeem for coupons and other goodies! To sign-up as a Farm2Me Member and begin earning carrots, click on the icon in the right bottom corner of the Farm2Me page:

We have two! Every friend who places an order with your Farm2Me Carrots referral link will receive $20 off their order, and so will you! Sign into Farm2Me Members (top right of Marketplace screen) and share your referral link with friends via email or social.

Do you want to be a Farm2Me Ambassador and get paid doing what you love? Earn up to 12% commission (uncapped) + Get paid weekly. Exclusive perks, special discounts, and access to innovative products. Join the Farm2Me team to build your resume - gain Marketing, Customer Experience, Logistics, and Sales experience. Land your dream job using the experience from Farm2Me! Learn more or apply here.

To redeem coupons, click on Your Rewards and you’ll be able to choose a coupon you’d like to use towards your next order.

Check out our recipes and how-to guides here. 

While we have a large selection of organic groceries, not everything is sourced from Certified Organic Farms. We do however only work with local, small batch producers, that are stewards of the land.  And we still feel great about it! Please reach out and ask us about specifics. Whether they are in transition, self-regulated, or so small that they haven't been able to get certified yet, we stand by our farmers and producers, and believe in transparency. We want to provide as much information and connection to local producers as we can so you feel clear in making the absolute best choices available to you!

Great, we love nothing more than getting a chance to talk about why we felt inspired enough to link up with the farmers we work with, and brag about all this amazing food we have access to! 

Reach out! You can contact us and we’ll get you an answer, even if we have to drive out to the farm and ask the cows and pigs directly.

Farm2Me products are sorted by local producers only - keeping your purchases to your local area, and within 100 miles. There's no other way to support local economies, keep food fresh, and allow you to consume products seasonally. Our network of 18,000+ producers makes that possible.

We're launching in over 350 cities, worldwide. Enjoy!

We support and purchase Organic food whenever possible, because we believe that a holistic approach to stewardship of our land and topsoil is perhaps the most important thing we can be doing as humans! We will also take the opportunity to point out that the certification of "Organic" food is problematic at best;

Between loopholes in legal definitions, certifications costs, lack of access, overhead issues, and incongruity in standards, etc... for an disconcertingly large percent of the smaller farms out there (i.e. the folks we most want to work with) the actual Organic Certification itself is either too big of a lift, or not an option financially.

This is near the core of our mission; we believe that most small farmers out there are doing work that far outstrips the standards set by 3rd-party-qualification, while also trying to make a decidedly difficult, and financially perilous, business work. These heroes deserve our support; financially, and in taking the time and doing the work to understand the nature of the western agricultural systems itself. So that we might be able to help forge an unapologetically better future.

To that end, we select all of our partners with excruciating discernment, and are ever working on our own criteria for who it is that we are most aligned with in their efforts, their visions, and their overall relationship with the land that they are working with and the generations of humans who will someday benefit from their life's work.

and yes... the carrots are organic.

Due to Covid-19, there were many restaurants and also trucking companies that were forced to shut down. Simultaneously, the farmers, ranchers, and producers whom rely on these restaurants and distributors ended up with product they could no longer sell. That's where we (Farm2Me) came in.

Thanks to our customers and supporters we were able to reach out to these producers and buy from their inventory which at one point was presumably dead stock, and deliver it right to our customers doors. As we're all connected in this massive chain of food, we support our producer and suppliers by supporting our community. Furthermore, we are developing technological applications to  not only simplify the way they sell their products to us, but to the market at large.

Great, we love nothing more than getting a chance to talk about why we felt inspired enough to link up with the farmers we work with, and brag about all this amazing food we have access to!

Reach out! You can contact us at accounts@farm2.me and we’ll get you an answer, even if we have to drive out to the farm and ask the cows and pigs directly.

Whether your meat has arrived fully frozen--or it has thawed--it is still ABSOLUTELY appropriate to consider freezing as a medium-long term storage option! It is an unfortunate circumstance, that so many people feel as though once meat has thawed it should not be re-frozen, and a good reason that this misinformation is perpetuated, is a lack of sight into the way large-scale food processing and distribution work.

In reality, the majority of the meat we purchase in grocery stores, as well as many online grocery services, has seen 4-6 weeks of refrigerated holding and often 1-2 freeze/thaw/refreeze cycles... or more.

The vast majority of the meat that we purchase and sell here at Farm2Me is vacuum sealed, which prevents oxidation and water-crystal formation (commonly known as freezer burn.) And while technically freezing and thawing does have an effect on muscle tissue, it is relatively benign at worst, and even offers potential benefit in some instances (as long as it is a vacuum sealed product.)

We encourage you to feel comfortable freezing the meat you buy from us, as it has only seen 1 freeze, and it is at the hand of the processor. We maintain a state of freeze until the day it touches your front porch!

From here, feel free to thaw your meat and consume it on your own timeline, as you would, honoring the perishability of meat.

Also, feel safe knowing that if you freeze the meat you buy from us, it will be a high-quality, viable food for 6 months minimum.

• Fruits and vegetables can still bruise after they have been harvested because they are still alive! So when putting produce into a vegetable drawer in your fridge, do it gently, you may just get another week out of them!

• Sturdy vegetables (green beans, broccoli, cabbage): Refrigerate away from airflow

• Delicate produce (leafy greens, herbs, or mushrooms): Store them under refrigeration in a container that limits the amount of free flowing air, but prevents crowding or issues with condensation; try a large Tupperware with a lid or a plastic bag ballooned up with a little bit of air in it! Wrap the "roots" region in a moist paper towel (not overly moist), this will reenact the soil from which they came, and give you weeks of extra shelf life.

• Aromatic, soft-fleshed fruits (tomatoes, peppers, eggplants, peaches, apricots): Farm-Fresh harvested tomatoes can last 2 weeks on the counter. Only refrigerate them if you absolutely must! Once harvested, the fruit will respond differently to abrupt temperature change than it would if it were still connected to the plant. They will taste and feel fresher, juicier, and brighter if they are allowed to be held at room temperature.

• Pro tip: most fruits store much better while resting on their "shoulders" i.e. plums, tomatoes, and peaches will all last longer if they sit with the stem-side down!

Nationally, food travels an average of 3,500 miles from the farm to your house. While we sometimes pull things in from farther away, we keep as close to your town as possible - it's part of our dedication to connecting people with existing, local networks of farmers and producers. 

Farm2Me goods and produce travel an average of 65 miles from the farm to a local's porch. For San Francisco, we just launched so we're starting at an average of 65 miles.  As we continue to onboard Seattle-area producers and suppliers, your food's travel distance will steadily drop until we reach a 35-mile average.

Yes! Please make sure to leave detailed instructions as well as your phone number. If our driver is unable to get to your door they will leave the box in the mailroom or the front desk and we will reach out to let you know.

We take our COVID procedures seriously and you can read about our practices here.

We're working with SNAP Directors from the Obama Administration about changing this in 2021 when Joe Biden becomes president. BUT: Due to government regulations, we are unable to accept SNAP/EBT online, however, join us at one of our popups and we’ll be able to give you delicious food!

We’re always looking for talent. Send us your resume and cove letter. If we have a position available that matches your work experience, we’ll be in touch!

Read more in Guide

Read more on Guides

Read more on Guides

You can only sell on Farm2Me in your region  That means that if you're in Chicago, you can only sell to clients in your area.  You wont be able to sell to the Northeast, West Coast, Southwest or the South.  We do this for a reason, so read on.

Another way to look at it is those bulk clients wont be able to find you if they enter Farm2Me using a zipcode that is not in your area.

How This Helps You

This will help you reduce your shipping costs while selling on Farm2Me. 

It will also help you to concentrate your growth in your region.  And vise versa, it will keep competitors, from other regions, out of your region on Farm2Me.

Why Do We Do This

It is our mission to grow and sustain local food systems - for many reasons.  Part of that mission is to focus on helping you grow your brand in your surrounding area.

What Happens If My Brand Expands Manufacturing To A 2nd Region?

Contact us and we will help you sell products in a 2nd region.

You can only sell on Farm2Me in your region  That means that if you're in Chicago, you can only sell to clients in your area.  You wont be able to sell to the Northeast, West Coast, Southwest or the South.  We do this for a reason, so read on.

Another way to look at it is those bulk clients wont be able to find you if they enter Farm2Me using a zipcode that is not in your area.

How This Helps You

This will help you reduce your shipping costs while selling on Farm2Me. 

It will also help you to concentrate your growth in your region.  And vise versa, it will keep competitors, from other regions, out of your region on Farm2Me.

Why Do We Do This

It is our mission to grow and sustain local food systems - for many reasons.  Part of that mission is to focus on helping you grow your brand in your surrounding area.

What Happens If My Brand Expands Manufacturing To A 2nd Region?

Contact us and we will help you sell products in a 2nd region.

We Don't Charge A Shipping Fee

We don't charge our wholesale and bulk customers a shipping fee.   We do, however, allow you to set a Purchase Minimum. 

Another reason we keep the shipping radius so small, is because we know how expensive (and unnecessary) cross-country shipping and packaging prices are.  Especially for refrigerated and frozen goods!

We ask you to set a minimum purchase amount for your Farm2Me Storefront orders that covers your shipping costs.

Minimum Purchase Amount

This allows you to cover some of your shipping costs without charging a shipping fee. 

Sellers can restrict the purchase of smaller quantities by setting up a minimum order value.

Minimum Purchase Amount

This allows you to cover some of your shipping costs without charging a shipping fee.  Since Farm2Me doesn't charge a Shipping Fee.  And Farm2Me doesn't allow our vendors to charge a Shipping Fee.

Sellers can restrict the purchase of smaller purchase quantities by setting up a minimum order value.

That's it.  Yes, really.

Fees

$0

Commission

You keep 90%

To ensure that retailers on Farm2Me can always find the best prices, all brands must follow our pricing policy:

• Wholesale prices: Must be the same or lower on Farm2Me as on other places you sell your products
• Retail prices: Must be the same or lower on Farm2Me as on other places you sell your products

What happens if my prices are higher on Farm2Me?

If we notice that your product prices are higher on Farm2Me compared to other channels we’ll reach out to you and give you the opportunity to update your pricing and/or appeal if you believe an error was made. If you don’t adjust these pricing discrepancies, we may take remedial actions with respect to your account, including suspending these products until the issues are fixed.

What if I have different prices in different regions?

You can vary your prices for your products by currency, but your prices on Farm2Me must be the same or lower than other sales channels for the same currency.

One simple way to think about it is that retailers should always be able to find your best prices on Farm2Me for their currency.

This is my first time selling B2B/wholesale and I can’t afford Farm2Me's commission. What should I do?

If you're new to wholesale, you may be trying to figure out how to make the costs of selling B2B work for your business. In some cases, not every product will make sense for B2B wholesale, based on costs and potential margins.

Here are a few important things to consider when you're deciding if your products can work for wholesale.

1. Cost of goods sold (COGS): The cost of goods sold is the total cost of creating the product, including labor and materials.
2. Your margin: You need to feel that the margin you get selling your products is sufficient relative to the costs of producing your products.
3. Retailer margin: Retailers who buy your products will need to be able to sell your products at a reasonable margin. Typically that margin is 50%—or 2x the wholesale price.

One thing to also keep in mind is that Farm2Me's commission helps us offer benefits to brands such as our customer management, payment processing, and marketing tools, our free farm2me instagram, free newsletters and essentials guides, virtual tradeshows and markets, and exposure and promotion in the marketplace.

Ack! We’re sorry! If you got a substitution you didn’t enjoy, some smushed berries (it happens), or any other issue that makes you less than totally happy with your order, please give us the opportunity to make it up to you. Connect with us at accounts@farm2.me

Sweet! Reach out to accounts@farm2.me and we’ll reach out if we think you’re a good fit.

Cool! Reach out to garry@farm2.me and we’ll be in touch!

Storefront Go Live Checklist

To assist Suppliers in attracting attention from Buyers and being successful in receiving orders, all new storefronts are reviewed for adherence to Buyer quality standards before being set live.

Before you submit your storefront for review to accounts@farm2.me, it must meet the following criteria:

Storefront & Brand:

Pricing & Minimums:

Products:

Other Descriptions:

If your storefront does not meet the criteria above, it will not be set live and will result in longer review times or in some instances rejection from the site. If your storefront is ready for review, and you’ve not been approved yet, please email accounts@farm2.me.

Farm2Me can help build your storefront if you use any of the following eCommerce platforms:

If you have a Shopify store, simply email accounts@farm2.me and provide the URL to your online store. For the other platforms listed above, please export a CSV and email the file to accounts@farm2.me. To avoid delays, please do not manually edit the CSV file in any way prior to sending.

Instructions on how to export a CSV for each platform:

Wix:
How to export the product CSV
Note: Please select all products and choose CSV as the file format.

WooCommerce:
How to export the product CSV
Note: Be sure that Export all Columns, Export all Products, and Export all Categories are selected when prompted.

Etsy:
How to export the product CSV
Note: Please select Download CSV as the file format.

BigCommerce:
How to export the product CSV
Note: Please select Bulk Edit as your template, and Export to Microsoft Excel (CSV) as the file format.

Squarespace:
How to export the product CSV
Note: Please download the file in CSV format, and please do not edit the file prior to sending to Tundra.

Custom:
Not using any of the eCommerce platforms listed above? You can download, fill out, and return the .csv template found here to accounts@farm2.me. Please see an example for how to fill this template out found here.

Due to high demand in storefront creation, this process can take 1-2 weeks.

Fees

$0

Commission

You keep 90%

That's it.  Yes, really.

All storefronts are reviewed prior to going live on Farm2Me. During the review process, we’ll assign a category and add any applicable tags.

Farm2Me is offering free shipping promotions to all products sold on your Storefront.

We don't charge our wholesale and bulk customers a shipping fee.   We do, however, allow you to set a Purchase Minimum. 

The reason we keep shipping free is because we maintain a regional marketplace - only selling to customers in your tri-state area.  This keeps the delivery radius smaller than any other marketplace out there.  We know how expensive (and unnecessary) cross-country shipping and packaging pricing can be - and one of the major reasons we created the Farm2Me local food network. 

We ask you to set a minimum purchase amount for your Farm2Me Storefront orders that covers your shipping costs.

Farm2Me does not charge a fee or markup on orders between buyers and sellers and never will. Our commission covers our website technology costs, marketing and advertising on social media, and maintenance.  We make money by providing optional services and features.  Buyers can purchase expedited shipping, insurance  at checkout. Sellers can pay for promotions and additional product and brand exposure on our social - and through our paid marketing ads. We will continue to roll out additional value-added services to buyers and sellers based on the most requested features.

The great thing about this marketplace is that it acts like a Cooperative - sharing the expensive costs of a localized technology multi-seller marketplace.  We don't sell crap, so small batch producers reap  the benefits of every sale.   We can promote the website by promoting brands, thus promoting brands in paid-ads.  By consolidating this marketing cost, we can reduce the cost to individual sellers per post.  Our goal is for Farm2Me to be a cooperative-style model, where sellers share resources to reduce their costs, and profits are shared amongst the producers.

The most expensive part of this is the website and the marketing to wholesale buyers.  As every brand here on this platform knows.  We hope that we can help all of you piggy back off of each other.  Let's see!

Together, we will grow local food!

Sellers cover the cost  to ship products purchased from them on their Storefront!   When you receive an order, you will schedule a pickup on a day that works best for you.

We don't charge our wholesale and bulk customers a shipping fee.   We do, however, allow you to set a Purchase Minimum.

The reason we keep shipping free is because we maintain a regional marketplace - only selling to customers in your tri-state area.  This keeps the delivery radius smaller than any other marketplace out there.  We know how expensive (and unnecessary) cross-country shipping and packaging pricing can be - and one of the major reasons we created the Farm2Me local food network. 

We ask you to set a minimum purchase amount for your Farm2Me Storefront orders that covers your shipping costs.

Within 1-2 days of an order being in transit, 90% of the product cost will be transferred to your bank account.

Absolutely!

Sales allow a supplier to give a percentage discount to anyone who buys a minimum amount of any products in your storefront, a specific product, or a group of products. Pricing on your Farm2Me Storefront need to match any sales on your website, other website or distributor, and any retail sales on any other website. - so your wholesale customers can compete on pricing.

Sales are applied automatically in a seller's storefront for all eligible products once the buyer has added the minimum dollar amount for that sale. There is no code to enter at checkout. If a buyer has successfully qualified for a sale, the dollar savings amount will be displayed under the products in their cart.

To create a sale, go to the Products tab in your Storefront Manager. First select whether you would like to search your products by Product Listings, Tags, or Collections. Open each product.  Enter the new price  for the product during the sale. Click the “Save” button to finish.

Sellers set their pricing when they create products. A product should have multiple listings if they come in different sizes and quantities.  Think of different sized 1/2 case, cases, gallons, food service quantity as different product listings.

Typically we like to keep bundles like 6 x 11.5 oz ,  12 x 11.5 oz  , and 24 x 11.5 oz separate.  If you have options to buy 144 x 11.5 oz , gallon containers, pallets, etc - keep those items as separate Product Listings too.  Don't create Variants for different flavors.  Treat different flavors as different products as well.

Pricing Rules & Regulations

To ensure that retailers on Farm2Me can always find the best prices, all brands must follow our pricing policy:

• Wholesale prices: Must be the same or lower on Farm2Me as on other places you sell your products
• Retail prices: Must be the same or lower on Farm2Me as on other places you sell your products

What happens if my prices are higher on Farm2Me?

If we notice that your product prices are higher on Farm2Me compared to other channels we’ll reach out to you and give you the opportunity to update your pricing and/or appeal if you believe an error was made. If you don’t adjust these pricing discrepancies, we may take remedial actions with respect to your account, including suspending these products until the issues are fixed.

What if I have different prices in different regions?

You can vary your prices for your products by currency, but your prices on Farm2Me must be the same or lower than other sales channels for the same currency.

One simple way to think about it is that retailers should always be able to find your best prices on Farm2Me for their currency.

This is my first time selling B2B/wholesale and I can’t afford Farm2Me's commission. What should I do?

If you're new to wholesale, you may be trying to figure out how to make the costs of selling B2B work for your business. In some cases, not every product will make sense for B2B wholesale, based on costs and potential margins.

Here are a few important things to consider when you're deciding if your products can work for wholesale.

1. Cost of goods sold (COGS): The cost of goods sold is the total cost of creating the product, including labor and materials.
2. Your margin: You need to feel that the margin you get selling your products is sufficient relative to the costs of producing your products.
3. Retailer margin: Retailers who buy your products will need to be able to sell your products at a reasonable margin. Typically that margin is 50%—or 2x the wholesale price.

One thing to also keep in mind is that Farm2Me's commission helps us offer benefits to brands such as our customer management, payment processing, and marketing tools, our free farm2me instagram, free newsletters and essentials guides, virtual tradeshows and markets, and exposure and promotion in the marketplace.

You can set any minimum order quantity you would like for each of your products when you create them in your storefront. You can also edit the minimum order quantity at any time.

You can decide whether you would like to extend a product warranty to your buyers. When you create a seller account, you can select from the following options: a fixed period warranty, a percentage oversupply or no warranty. For products under warranty, you can also decide whether the buyer or supplier will be responsible for shipping return or replacement products.

Your lead time is the number of days it will take to produce an order, beginning when you receive a new order to when the goods are packed and available for pickup. You can adjust your lead time for a product at any time in the My Account section of your Storefront Profile in your Policies section.

You can add a new product to your storefront in the Products section of your Storefront Manager. After you create the product, it will be added to your Draft products. This means the product is not visible in your storefront and buyers cannot place orders for the product. When you are ready to start accepting orders for the product, you should move it into an Active product.   Sometimes, Farm2Me Admins monitor younger accounts and Farm2Me will manually approve new products in Draft mode.

You can change the order of your products by going to the Products tab of your Storefront Manager and clicking the “Sort products” button in the upper right corner. Each Live (for sale) product in your storefront is represented by a product icon. Drag and drop the icons to set the order in which your products will be displayed in your storefront. The product icon at the top will be the “Featured” product in your storefront and the product icons below it will be displayed in order from top to bottom / left to right, starting at the top left of your storefront. Click the Save button to finalize your changes.

If you have any problems you can email us at accounts@farm2.me and we will sort your products for you.

You can change the order of your product photos for any product by going to the Photo section of the Product Listing tab in your Storefront Manager. Choose the Product you want to edit.  After you have uploaded multiple photos, simply click and drag the photos to reorder them. The order you select here will be the same as the order they are displayed on the product page.

Once you have created a product, you can copy it to quickly create other similar products. Move your mouse over to the top right of the Product's page and then click the More Actions button that appears in the top right corner. This will drop down the option to Duplicate.  This will create an identical product that you can adjust as needed. You will only need to select a unique name as well as provide a short description, price, etc in order to finalize the copied product.   You wont need to upload new images.  You can then also adjust any other sections of the copied product that you would like to be different from the original.

Discount codes allow a supplier to give a percentage off or dollar amount off a buyer’s order. Buyers enter the code in their cart at checkout and receive the discount off the product value of their cart contents. Discount codes are only valid during the date range you specify and for the products in your storefront.

To create a discount code, email us at accounts@farm2.me with Subject:  DISCOUNT CODE. Choose a dollar amount or percentage discount and then create a code using letters and/or numbers (i.e. “SAVE10”). You will select the date range during which the discount code will be valid and then send us the email to finish.

For buyers to apply a discount code at checkout, they should click the blue “Voucher” field in the bottom right of the cart, copy and paste the discount code, and click “Apply”. If the code has been successfully applied, the dollar savings amount will be displayed in the cart.

To change or update a discount code that you have already created,  email us at accounts@farm2.me with Subject:  EDIT DISCOUNT CODE or REMOVE DISCOUNT CODE.  Choose a dollar amount or percentage discount and then create a code using letters and/or numbers (i.e. “SAVE10”). You will select the date range during which the discount code will be valid and then send us the email to update or REMOVE discount.

Suppliers often use discount codes in email campaigns to promote special offers. For example, you can announce your Farm2Me storefront to your buyers by sending them an email with a discount code valid for the month. You can also use a discount code to give a certain buyer or group of buyers a lower price.

If you have any active promotions on your storefront, discount codes are applied to a buyer’s cart after those promotions have been applied. For example, if you have an active promotion on your storefront that results in a 10% savings for the buyer, any discount code they enter will be applied to the product value after the product value has been reduced by the 10% promotion.

A seller may have several similar products for which they would like to create volume-based pricing and/or tiered pricing. For example, a seller may sell ketchup. If a buyer purchases $500 of products, the seller would like to give the buyer 10% off.

To go one step further and create tiered, volume-based pricing, you’ll want to create multiple promotions for the collection of ketchups that stand alone from eachother For example, you could create one product that takes 10% off the price when someone spends $500 and a second promotion that takes 15% off the price when someone spends $700. These stacked promotions effectively create pricing tiers for your collection of ketchup products.  Here's an example:

1st Product Listing:  3 x 16oz Bottles of Ketchup

2nd Product Listing:  12 x 16oz bottles of Ketchup = $36

3rd Product Listing:  48 x 16oz bottles of Ketchup = $129.60 (10% OFF)

4th Product Listing:  96 x 16oz bottles of Ketchup = $244.80 (15% OFF)

So you create 4 different Tiers of Pricing by creating 4 different Product Listings.

For any product, you can set a Manufacturer’s suggested retail price (MSRP) and/or Total MSRP (Total Retail Price of Quantity Total) as a guideline to retailers who purchase your product. The price(s) will be displayed on the Descriptions tab of the product page. You can enter a MSRP or MSRP Total on the Products tab of your Storefront Manager under the Description section.

Typically, the standard for setting MSRP and MSRP Total around 2 times the price you are charging the retailer for your product and the same as the price at which you are selling to consumers on your website or other online retailers.

Sellers can create collections, or groups, of products within their storefront. Once a collection has been created, buyers browsing that storefront can filter by collection to easily find products that interest them. For example, a seller that sells specialty pantry items may create one collection called Condiments and another called Spices.  This is usually the case for sellers that have expanded their offering.

To create a collection, go to the Products tab in your Storefront Manager and click the Collections  tab in the drop down. Click on a product that you would like to include in a new collection. In the “Create a new collection” field, type a name for the collection and then click the Add button. If you’ve successfully added the product to the new collection, the collection name will be listed under the “Collections that include this product” heading.

If you would like to add a product to an existing collection, select an existing product under Products and Product Listings and then click the Product you want to edit. Edit by scrolling down to Collections section and add a Collection.  You can see all the Collections we offer on Farm2Me by visiting Farm2Me and clicking on the dropdown from the top "Shop All".  You can always remove Collections from Products as well.

After a buyer checks out and places an order for your product(s), you will receive an email notification with a link to your Storefront Manager where you can see all the order details, including the buyer’s name, company, destination  and the products purchased. Click the Accept button or enter amendments if you’re out of stock of any items in the order.

When the order is ready to ship, request the invoice and shipping labels on the order page by filling out the packing information (e.g., number of boxes, weight and dimensions) and selecting the day the order will be ready to ship. You can download the shipping label(s) to attach to the shipment. You will be responsible for covering the cost of the shipping.  Update the order with carrier and tracking # information, so an automated email can go out to the buyer.  Give the shipment to the appropriate carrier during your daily pickup if you have one or drop it off at a drop location for the carrier.

Once your order is in transit, 90% of the product revenue from the sale will be transferred to your bank account in 1-2 business days.

You can track the status of the shipment through delivery on the order page which can be found on the Orders tab in your Storefront Manager.

For US shipments:
All US domestic orders we recommend you ship via UPS or FedEx unless they are so large that trucking would be more efficient.

When a buyer places an order, they are automatically emailed an invoice that shows the products purchased, the supplier the products were purchased from and they can access Pay-Forma Invoices in their My Account section of Farm2Me.  The supplier will also receive an order summary document that will contain the relevant information pertaining to the order, including the buyer’s name, company, destination country and the products purchased.

When a buyer checks out with items from your storefront in their cart, you will automatically receive a pending order email notification detailing the items included in the order, the buyer’s information and the final destination of the order. A pending order means that the buyer has checked out but payment has not yet been received. As soon as the payment is received, you will receive a second email notification confirming the order.

This is very rare, but technology can be technology.

No. Buyers can sell products on their own websites, but are not able to resell products on 3rd party marketplaces such as Amazon and eBay. We monitor 3rd party marketplaces and will block violators from purchasing on Farm2Me. All online and offline buyers must adhere to any MSRP pricing policy you outline on your products. If you believe a buyer is misrepresenting themselves or selling via a 3rd party, please contact us.

You will receive a new order email notification as soon as a buyer has checked out and paid for their order. The email will contain a link to your Storefront Manager where you can click a button to accept the order. 90% of the product cost from the sale will be transferred to your bank account within 1-2 business days.

Generally, a seller has 3 business days to accept an order, but we suggest accepting the order as soon as you can in order to expedite the shipment to the buyer.

When a buyer places an order, you will receive an email notification that contains all the relevant information related to the order, including the buyer’s name, company, address and the products purchased.

The picture for your brand’s logo must have a minimum resolution of 100 pixels and a 1:1 aspect ratio (square). The maximum file size is 10MB. You can take your logo from your public Twitter or Facebook pages and it will work as your logo on Farm2Me.

Product photos must have a WHITE BACKGROUND.  They must have a minimum resolution of 500 pixels and should be a square 1500px x 1500px ration and dimension, though we prefer 1:1 (square).

The maximum file size is 15MB.

Photos with more pixels will look the best. We recommend 1024 x 1024 pixels for the optimal presentation.

Product images represent the majority of your shop. Featured images are usually shot on a white background to create a consistent look across your product line.

Keep the following in mind when choosing your product photography:

1. Your product is paramount. Choose images that showcase your product clearly and simply. Backgrounds should be recessive to highlight the detail of your products best.
2. Consistency is key. Similar backgrounds will make your images look cohesive across your product line. These should be cropped into a square ratio for best results on our site.
3. Showcase your work. Product photography is meant to showcase your product from its best angle. Use images with your products at the center.

Image Size

Ideal size: Square - 1050 px by 1050 px

Need help resizing your product images into a "square" format? You can choose if your images will appear full-sized or cropped to fit the square while editing your product under your Products tab.

Dos and Don'ts for your feature image

All product photos will have a zoom capability when buyers scroll over the image. The higher the pixel count, the more detailed the zoomed-in view will be.

Make sure you use a high pixel resolution photo.

It can be helpful for buyers to see the following types of photos to get the best sense for your product:

1. Clean: focus on the product with a white background, clear shot that has little to no background color or clutter
2. Close-up: show off the fine details (construction, materials, graphics, etc.)
3. Size reference: use another common object in the frame
4. Goods in use: action shots inspire buyers to imagine using your product

Yes! Videos are a great way to provide buyers with additional information about a product and to see it in use. You can add a video to your product page in the Description section of the Product Listing .. Product Edit page in your Storefront Manager. By providing the link to your video on YouTube, your product description will come to life and the video will be embedded on your product page. The YouTube link should start with https://www.youtube.com/watch?v=.

You can send your buyers to your Storefront’s unique URL link so they can place orders at any time. You can find your storefront’s link on your Storefront Manager page. Storefront URLs follow the format: (state acronym).farm2.me/collections/yourbrandname.

Add a Wholesale button (or link) on Your Website

You can also post the Storefront button or link  on your website to increase conversions on inbound wholesale interest.  Think of this Storefront as your Wholesale order portal.  No more door to door sales, marketing, paid email campaigns, paid social media campaigns.  This is 100% organic, brands sharing wholesale accounts with other brands.  Coffee Importers sharing with Cheesemakers.  Farms sharing with Pantry Staples.

Producers sharing wholesale links to the same wholesale website... share inbound sales.  Its a Win-Win-Win!

Add a Wholesale link on Your Later Linkin.bio, LinkTree, LinkInProfile and Social Media

You can also post the Storefront link  on your social media bios links.

Add a Wholesale link on Your Email Signature

You can also post the Storefront link  on your email signature to increase conversions on inbound /outbound wholesale interest

Add a Wholesale link on Your MailChimp Signature

You can also post the Storefront link to your mailchimp signature to increase conversions on outbound wholesale interest.

Add a Wholesale link on Your Social Media Shop buttons

You can also post the Storefront link to your Shop buttons on social media to increase conversions on outbound wholesale interest.

Add a Wholesale link to your Blog Posts

You can also post the Storefront link to your Blog Post - with crazy uncertain times ahead in Winter 2020-2021, let people know they can stock up on your products to get them through COVID-19.

The search bar on Farm2Me searches brands, products, categories and #tags. You can increase the likelihood that your brand or product is returned in the search results by including relevant keywords in your brand description, product name and product description. You can also create posts about your products and brands and include relevant #tags to show up in a buyer’s search results.

The search functionality allows buyers to discover new products as well as quickly find existing suppliers. A supplier can increase the likelihood that their brand or products will show up in a search by including multiple category keywords and synonyms in their brand and product descriptions. For example, a bike company could include the words outdoor, cycling and bicycle to show up in more buyer searches.

Brands with the Advertising package show off their offering to buyers, earning more clicks, higher conversion and disproportionately more sales on Farm2Me. Brands with the advertising campaign are shown more prominently to buyers showing up more often in their daily lives, social media, Google, and other locations on Farm2Me.

Share the cost of e-mail, social and text message advertising with other brands!

Brands with Co-Branded Farm2Me Advertising showcase the great value they are offering buyers - like consolidating seller orders into one platform, earning more clicks, higher conversion and disproportionately more sales on Farm2Me. Brands with  co-branded Farm2Me advertisements are shown more prominently to buyers in their every day life, email campaigns, text message, social media and other locations via Farm2Me.

In the Profile .. Payment Details section of your Storefront Settings, you can enter the bank details for your bank account (Stripe) or accept payments via PayPal. We suggest entering the routing number for bank accounts in the United States and Canada for faster payment.

Payments are automated and electronic.

You will receive an email letting you know when a buyer places an order. After you ship the order and it is in transit, 90% of the product cost from the sale will be transferred to your bank account or PayPal (whichever you choose) within 1-2 business days if you enter a US bank account in your Storefront Manager. If you’ve provided a bank account that is outside the United States, wire transfers are executed once weekly to your account.

After a buyer places an order and you have accepted, packed and shipped the order, 90% of the product cost from the sales will be transferred to your bank account or PayPal (your choice) within 1-2 business days of the order being in transit. You will receive a payment confirmation email letting you know that the payment has been scheduled.

Payment terms are 90% on order. This allows for quick order execution, certainty and lower costs. For sellers who normally offer their buyers terms, they have found it effective to provide a modest discount (e.g., 2%) for buyers to pay on order.

Dangerous goods should be classified as dangerous in the product information. Large batteries and other hazardous materials fall into this category. If you are unsure whether your products are considered dangerous goods, please contact us.

For air freight shipments, suppliers will need to complete the IATA dangerous goods declaration form. The form can be viewed here.

The form needs to be signed by an IATA dangerous goods trained person. Suppliers should not try to do this themselves unless they have someone on staff that has completed the training. There are specialty packing companies that may be able to assist with this, but it is not something that Farm2Me handles or can sign on a supplier’s behalf.

Packing: If batteries are contained in equipment (pre-installed in the product), packing must be in accordance with PI967 / UN3481 regulations. The equipment must be packed in strong out packagings. Standard shipping cartons will normally suffice.

If the batteries are packed with equipment, packing must be in accordance with PI966 Section I / UN3481 regulations. The completed package for the cells or batteries must meet UN Packing Group II packaging standards. An example is UN 4G Fiberboard boxes.

Labels: Cargo needs to be labelled with Class 9 labels. See the bottom of the following link.

Test reports: In addition to the MSDS, air carriers may require the UN 38.3 Test Report for batteries.

Battery caution labels such as those at the two links below are required to be attached to any Section II battery shipments. A paper printed caution label taped to the package is not acceptable.

Lithium Ion (UN3481) - P.I.966 & P.I.967

Lithium Metal (UN3091) - P.I.969 & P.I.970

Size requirements: The minimum dimensions for the labels are 120 mm wide x 110 mm high. Where the packages are of dimensions such that they cannot bear the full size lithium battery mark, the mark dimensions may be reduced to 105 mm wide × 74 mm high. The design specifications remain otherwise the same.

Additional requirements: You are required to write your phone number on the bottom of each caution label. You should also read your pickup instructions that we send for each shipment carefully. We will let you know in your pickup instructions if you are required to write “P.I. XXX-II” on the box next to the caution label (but never on the label).

Please email us or chat with us if you have any questions about how to comply with courier battery requirements.

Yes. There are user roles the different functions at your company such as Sales, Warehouse and Finance. The Admin user who created your company’s storefront will have access to all areas of the storefront and can invite and assign roles to colleagues. You can also give outside providers, such as third party fulfillment companies, limited access to your storefront so they can schedule pickups. You can read more about the different user roles in your Storefront Manager.

The seller covers the cost of  shipping - luckily we only allow local regional buyers to shop your products, so cost of shipping is relatively low.  No coast-to-coast shipping here.  Yeah, we're sustainable!  We will take this amount out of the Seller payment when we send electronic payment to you, within 1-2 days of an order being in transit.

You let us know when an order is ready, and we’ll provide you with shipping labels to affix to the shipment. You have three options to handover the packages to the carrier:  We recommend incorporating it into your regularly schedule shipping program.

1. Handover the package(s) at your existing daily pickup.

2. Drop off the package(s) at one of the carrier’s dropoff locations.

3. Schedule your own pickup with the carrier directly.

Depending on the order dimensions and weight as well as the destination of the seller and receiver, we will choose the most suitable carrier. We currently support UPS, and FedEx as couriers and partner with various carriers for freight shipments.

The buyer can choose how they would like the products to be shipped (via air, ocean or truck) and where they would like them to be delivered.

Carrier Resources:

UPS

Find your nearest UPS drop-off location HERE.

To schedule a pickup directly with UPS, click HERE. Select “Yes” when asked if you have pre-printed UPS labels for your shipment, enter your pickup address, number of packages, and your preferred pickup date and time.

You can also contact UPS directly at 1-800-742-5877.

FedEx

Find your nearest FedEx drop-off location HERE.

To schedule a pickup directly with FedEx, click HERE. You will need to have an existing FedEx account or you can create one when you schedule your first pickup. On the Schedule a Package Pickup page, enter your pickup address, the number of packages, and your preferred pickup date and time.

You can also contact FedEx directly at 1-800-463-3339.

DHL

Find your nearest DHL location HERE.

To schedule a pickup directly with DHL, please click HERE. Select “No” when asked if you need to create a shipping label. Choose “I have a DHL Waybill Number” and enter the Waybill/tracking number on the prepaid shipping label we provided and select next. On the Pickup Address page, enter details for your pickup location including any special instructions for the driver. On the Schedule Pickup page, enter the number of packages and the estimated weight and size of your largest package. You will then be able to choose your preferred pickup day and time. Select the Schedule Pickup button and you will be taken to a confirmation page with your pickup details.

You can also contact DHL directly at 1-800-225-5345 in the United States and at 1-855-345-7447 in Canada.

Under the Orders section of your Storefront Manager, all the orders that have been placed for your storefront are listed under Order Listings. By clicking on any given order, you can track the status of the order and see whether it is in transit or has been delivered.

We will create the commercial invoice, packing list and all other documents associated with the movement of the shipment.

If you need to change your pickup location after an order has already been placed, please email us at garry@farm2.me. We can usually accommodate a change in pickup location with enough advance notice.